I ran into an unexpected issue on a recent client’s tour. There was an earlier tour at the same location that was causing connection issues with my client’s tour. The fix was rather simple; delete both tours and re-upload my client’s tour. Once we were able to get that done in roughly 24 hours my client’s tour was up and running perfectly.
This should have been simple. Locate the previous photographer and ask them to remove the earlier tour for the company that previously occupied my client’s location. Then delete and re-upload my client’s tour. Easy peasy, lemon squeezy. Unfortunately, the previous photography would not help -- at all. Just said they hadn’t logged into their Google Street View account in ages. So left without direct access to the previous tour we resorted to manual reporting the entire tour for the Street View moderators to review and take down. Thankfully, my client was the original owner of the previous business at this location so we still had access to the previous business’ Google My Business account. From there we reported the entire tour twice and within 24 hours the previous tour was taken down. I deleted and re-uploaded my client’s tour and lo and behold in 24 hours it was connected and working like it should have.
From start to finish, it took about three weeks to resolve the issue. Mainly it was the waiting for a reply from the previous photographer that ended up being of no help. If you ever encounter this issue, I hope you have a better response from the previous photographer or access to the previous business’ Google My Business account to report from or it’s going to take a long while to resolve the conflicting tour issue.
streetview tours
Google Street View Virtual Business Tour for Lighting Jacksonville in Jacksonville, Florida
I recently had the opportunity to capture Lighting Jacksonville in Jacksonville, Florida. If you're not familiar with Lighting Jacksonville, it was formerly known as Avenues Lighting. Still the same great team and owners behind Lighting Jacksonville.
If you know me, you know I have an affinity for light fixtures and light in general. There are some outstanding designs at Lighting Jacksonville, and with those designs they have a wide selection of different color temperature. I really, really, hate warm lights and sometimes it can be hard to find these bulbs.
If you're looking to have your building captured for Google's StreetView Virtual Business Tour or if you know of any historical buildings that need to be preserved please let me know in the comments below or send me an email at hello@georgemoua.com.
